We founded Royalty Solutions Corp in 2009 and had already been working with Strategic Response Systems for many years with our first company. They got us up and running with the latest technologies and systems and helped us migrate to the data center environment, even working with the software vendors to help us make a seamless transition. Even more remarkable is that we have had no security breaches across our three companies in 20 years of service. Support requests were handled on time and gave us the confidence that we would be able to get in touch with them anytime, either via email, text message, or phone. With Strategic Response Systems serving as both our MSP and Cloud Service provider, it ensured that we would get quick response times and allowed us to focus on our core business and doing what we do best.
Memory Lane Music Group has worked with Strategic Response Systems for over 20 years, when they first responded to an IT emergency call. We ended up hiring them as our Managed Service Provider and eventually as our Cloud Services Provider, and they helped us grow through the launch of two additional companies. Strategic Response Systems provided us with all the advantages of an in-house IT team without the payroll expense. They have always provided us with support within minutes of an urgent phone call, regardless of the time of day or night. We don’t get a support ticket; we get a call-back. It feels like they are part of the company because of how invested they are in our operations running smoothly. They migrated all our in-house data to the cloud without any downtime. Also, when we moved offices twice in the past 20 years, it was done without an interruption of services or my team’s productivity.
In 2006 Perlman & Perlman reached out to Strategic Response Systems to help them meet the needs of this new era with updates to its IT infrastructure and implementing a strategic cloud solution. The over-arching goal of the project was to remove all IT-related worries from business, so that the business could focus on its core priorities to serve customers effectively and grow.
Working with Strategic Response Systems helped transform our company and branch offices into a true 21st century enterprise that now embraces technology for the security, reliability, productivity gains and ease of use that SRS’s Infrastructure-as-a Service offers, Perlman continued. It took patience on both sides to be sure, but the gains we have realized as a company and the training our staff has received have proven invaluable.
