Writer and thought leader, Kamil Toume, said “The real competitive advantage in any business is one word only, “people,” and SRS agrees. Your employees are your most important asset and by the time your business hits 25 employees, like concrete, culture starts to set.

This is where processes become important because, as you scale, new employees will start to follow the norms they see and it is always best to be intentional and provide the technology leadership your valuable human assets need to work at the top of their game.

Automation is step one: By this time, you will have observed repetitive manual tasks that, if automated, would do two things: free up your staff to work on higher-value tasks, and eliminate the risk of human error.

Selecting the right technology platform to handle this for you can be a real game-changer. Microsoft Dynamics business applications platform and Dynamics 365 (the cloud-based version) support your workflow, automates your processes across departments, reduces errors, and streamlines your business so that your employees can leverage the actual talent you hired them for. Many companies find that they more than recoup the implementation/customization costs in the first year through increased employee productivity and company growth.

Microsoft Dynamics

Microsoft Dynamics 365 combines elements of a traditional CRM system, enterprise resource planning (ERP), and a raft of productivity applications and artificial intelligence tools for automating tasks. Then Microsoft made it possible to customize all of these integrated functions to your company’s specific needs. Dynamics 365 is truly where people, process and technology come together.

Don't go it alone

There is a reason that Microsoft makes Dynamics applications available through a network of partners like SRS; it is important to work with a company that can provide the specialized customization services you need to get the most out of your Dynamics investment. Think of Dynamics 365 as the “framework” with SRS providing the strategy and skill to successfully implement the precise set of workflows tailored to your specific needs.

With SRS as your partner, you will have a clear picture of the project scope, functionalities, priorities and anticipated outcomes before work begins. To know if Microsoft Dynamics is the right solution for your business, please get in touch with us for a useful discussion.