Case Studies

From Design Works Jewelry Group to Tache USA

This case study highlights the collaboration between Design Works Jewelry Group (DWJG) and Strategic Response Systems (SRS), during the years 2003 to 2005. DWJG, with over 100 employees, recognized the need for a robust and efficient IT infrastructure to support its growing operations. Seeking expertise, DWJG contacted SRS in 2003 to upgrade various aspects of its IT infrastructure. The partnership aimed to enhance network segments, server migration, workstation standardization, video conferencing capabilities, connectivity between headquarters and the factory, budgeting assistance, and network security implementation. The successful transformation helped in the rebranding of DWJG to Tache USA and brought significant business benefits.

Scalable Infrastructure for Growing Workforce

By modernizing the IT infrastructure, DWJG (now Tache USA) ensured its system could scale to support the expanding team of over 100 employees. The upgraded infrastructure provided the necessary resources, network bandwidth, and system capacity to accommodate the organization's growing workforce. This scalability allowed Tache USA to seamlessly onboard new employees, maintain efficient operations, and facilitate future growth.

Enhanced Collaboration and Communication

The implementation of video conferencing capabilities empowered Tache USA's employees to collaborate effectively, both internally and externally. With dedicated conferencing rooms and improved connectivity, employees could engage in virtual meetings, reducing the need for travel and enabling real-time decision-making. This streamlined communication resulted in faster project execution, improved team collaboration, and strengthened relationships with partners and stakeholders.

Streamlined Data Migration and Server Consolidation

SRS successfully migrated data from aging servers to new, optimized servers. This consolidation and modernization of the server infrastructure simplified data management and reduced maintenance costs. By streamlining the data migration process, Tache USA experienced minimal downtime, ensuring uninterrupted operations and improved productivity. The optimized server infrastructure also allowed for faster data access and retrieval, enhancing overall business efficiency.

Improved Employee Productivity and Satisfaction

Through the standardization of workstations, Tache USA experienced increased stability and reduced technical issues. Employees benefited from consistent hardware and software configurations, minimizing compatibility challenges and improving productivity. The improved workstation environment allowed employees to focus on their core responsibilities, leading to enhanced job satisfaction and a more engaged workforce.

Strengthened Data Security and Compliance

SRS implemented robust network security measures, ensuring the protection of Tache USA's sensitive data and complying with industry regulations. By addressing potential vulnerabilities and implementing industry best practices, the risk of data breaches and cyber threats was significantly reduced. This enhanced security instilled confidence in customers protected the organization's reputation, and ensured compliance with data protection regulations.

Bottom Line

From 2003 to 2005, the partnership between DWJG and SRS resulted in the successful modernization of Tache USA's IT infrastructure, benefiting its team of over 100 employees. The scalable infrastructure, enhanced collaboration and communication capabilities, streamlined data migration and server consolidation, improved employee productivity and satisfaction, and strengthened data security and compliance contributed to the overall growth and success of Tache USA. By prioritizing the upgrade of its IT infrastructure, Tache USA positioned itself as a technologically advanced organization, ready to meet the demands of the dynamic jewelry industry and continue its growth trajectory.